The three drivers of business success

As pressure mounts with economies, pandemics, impact of climate change …. Businesses are required to continuously reinvent themselves through their people, building capabilities like - curiosity, problem solving, dealing with ambiguity, collaboration, and empathy.

Over the last decade, executives of businesses, irrespective of their size and industry, when surveyed, what is top of mind, consistently over the years, has been the relationship between capability building, skill development and business performance.  With that said, the skills that need to be developed and learning that needs to be acquired are a revolving door.

Amid the evolving skill building and on-going learning that businesses need to prioritize now more than ever, is the fact that what is expected of every job, is continuously changing.  We can easily say that new types of jobs are continuously being born.  For some jobs, the skills needed are shifting for other jobs, it’s the capabilities.  As an example, if you are in a finance line of business, skills like collaborating with others to incorporate the inputs, points of view and knowledge of the people around you, the inputs of business customers …. will continue to evolve.  The capabilities that are on the rise, are the ability to analyze facts and data using technology tools to help improve what the data is informing and accordingly improving abilities of making better projections and data-based decisions.  

Future organizations will become smaller and flatter, while asked to deliver more.  To meet this change, working from anywhere, being continuously connected to other people in the organization will continue to increase.  Working virtually will continue to evolve and certainly the use of software will increase.

Pressure from talent will mount, they will need to be continuously learning, and for the high achievers, they will continuously be pushing for individual development.

Is there a solution?

The more business leaders are looking deep at their most important and most valuable asset, their people, the more chances of sustainable success – they will drive real business impact!

Continuous evaluation of internal processes, interactions, job functions and how they are done

Create the environment where people learn from each other, on an ongoing basis.  Every person has a unique skill that they are comfortable and good at; help your team unleash their potential.

Those responsible for managing teams are the key to the success of any business.  They dive deep and deliver work through their team, they are the competent doers who deliver work themselves and they are the safety net, when they work together as a community with their peers, (other mid-level managers); to collaborate, exchange knowledge and work together to up-skill their teams.

Automation: When most or all machines/processes run with little or no human control; to perform work without the aid of people

Digitalization: when a business uses technology to engage with people to precisely address their specific needs

Many companies have existing processes that are automated however it is no longer about automation, it is about digital transformation.

Creating the environment for on-going learning, regularly measuring organization and people performance, equipping your business with the tools that help measure this success and provide insightful data that helps you think more objectively is the #Futureofwork.